I hate our setup too. If the government insists on a complicated, convoluted tax system, it should have to support people in complying with it, rather than throwing up obstacles protected by the threat that no matter what, if something goes wrong the taxpayer is in trouble.
The IRS must love TurboTax et al, because they can deflect all that work and the responsibility that goes with it. Meanwhile, a for-profit company usually factors in some percentage of customers it can "afford" to blow off; their goal is to maximize profit, not serve users, after all.
no subject
I hate our setup too. If the government insists on a complicated, convoluted tax system, it should have to support people in complying with it, rather than throwing up obstacles protected by the threat that no matter what, if something goes wrong the taxpayer is in trouble.
The IRS must love TurboTax et al, because they can deflect all that work and the responsibility that goes with it. Meanwhile, a for-profit company usually factors in some percentage of customers it can "afford" to blow off; their goal is to maximize profit, not serve users, after all.
It's rotten all the way down. :-(